Focused on solving for the developing provisions of broadening consumer communication preferences and compliance regulations.
Dedicated to delivering an exceptional consumer experience; a positive interaction, every time.
Paramount to digital engagement are customer-friendly technology platforms that facilitate engagement.
Our eminent digital communication approach allows consumer channel preference. Today’s consumer expects touch points in their time and in a manner that is both easy and convenient.
What Our Clients Say
Some kind words from our respected clients
“Nationwide Credit (NCI) does a tremendous job focusing and performing well on the objectives that matter most to a client. Their ability to perform and execute on all aspects of the partnership is consistently best-in-class. At the end of the day, their execution and response gives me the perception that our partnership matters the most to their business.”
Leading Servicer of International Consumer Debt Portfolios
“We have shared a business relationship with Nationwide Credit (NCI) since December 2006, and we are extremely satisfied with our experience. Our original contract with NCI involved complex account initiation procedures and required NCI to serve as the customers’ first touch point with our company. NCI handles these transactions in a highly efficient and professional manner and has become a seamless extension of our call centers. Our new project with NCI more than doubled the original call volume and has been handled with the same high level of quality as we have come to expect from NCI. We look forward to continuing and growing our partnership with NCI.”
Electricity and Natural Gas Provider
“We have partnered with Nationwide Credit (NCI) since June 1997. The NCI team consistently demonstrates all the qualities necessary to be a true partner in recovery solutions. I find NCI’s management, both at the executive level as well as the operation level, to be very professional and a true partner in recovery solutions. They are always resourceful and creative working through challenges in our Industry.”
RECEIVED A CALL OR LETTER?
You can pay your account online swiftly and safely. Take the next step by logging into NCI’s self-service payment portal. First time users: you’ll need the registration code provided in the letter you received.