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We’re Here To Help

We’re Here To Help

If you received a letter or phone call from us, or you have a question or comment, we are here to help. Below, you can send us a message, make a payment and learn about your rights. If you need immediate assistance, please call our Consumer Help Line:


Monday through Friday
8:00 am to 5:00 pm EST

We’re Here To Help

Calls to and from NCI may be monitored or recorded. This is an attempt to collect a debt. Any information obtained will be used for that purpose. This is a communication from a debt collector.

To view our California residents privacy policy, please click here.

Received a Call or Letter?

You can pay your account online swiftly and safely. Take the next step by logging into NCII’s self-service payment portal. First time users: you’ll need the registration code provided in the letter you received.

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What You Need to Know

Federal and state laws prohibit certain methods of debt collection, and require that we treat you fairly. Click below to learn more about your rights by reviewing our Know Your Rights page.

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