We…
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Financial Services
Banking & Finance
Our demonstrated success and collaboration with a majority of the largest banks in the industry positions us strategically to resolve all types of financial obligations. We service all stages of the account lifecycle from acquisition to out of statute post-charge-off recoveries. Our solutions uphold our client’s prominent stature while nurturing their customer relationships.
Auto Finance
We understand that people rely on their vehicles every day. From processing applications to recovering deficiency balances, we provide the full spectrum of auto industry services. We keep your customers happily on the road.
Mortgage
With our strong legacy of home finance servicing, we are uniquely skilled to help mortgage industry leaders tackle stringent regulatory oversight and persistently changing homeowner ability to pay. We will manage every stage of the mortgage lifecycle, from application processing to collection of past due accounts. This comprehensive approach is highly effective and allows our clients to focus on their core competencies while we take care of the rest.
Retail
We recognize the importance of brand power and customer retention. Our approach to servicing retail accounts is to treat customers in a professional and courteous manner. We strive to establish rapport and understand each individual’s situation to successfully resolve customer obligations and maintain brand commitment.
Healthcare
Healthcare providers face a host of challenges. Regulatory changes, increasing technology adoption, and rising costs make it difficult for healthcare providers to deliver best-in-class service while maintaining an optimum cost structure. We support hospitals, physicians, and other medical providers to reduce costs while maintaining high patient satisfaction levels.
Telecommunications
The rapid growth of customers, devices, and technologies drives telecommunication companies to go the extra mile to streamline operations, increase customer satisfaction, and offer new services while ensuring costs remain in line with business growth. We work with leading industry providers to deliver services and processes that are scalable, sustainable, and consistent. Our distributed global service delivery model ensures that we can support our varied client needs.
Utilities
The utility industry is paramount to the continuity of both business and personal livelihood. We assist public and private utility providers with their customer care to focus support to our communities. As a valued partner, we deliver a range of customizable solutions and guaranteed service level support to achieve an optimal customer experience each and every time.